Introductory AI Course Content Survey

Overview

Hospitality AI Collective, Powered by HFTP

The HFTP Academy, in conjunction with the Hospitality AI Collective, is developing an introductory level course about the use of artificial intelligence (AI) in the hospitality industry.

This short survey will help us gather information to design and develop this important industry resource. All responses are anonymous, and the total survey should take no more than 5 minutes to complete.

In appreciation for your time and input, you will be able to receive a 5% discount on one HFTP Academy course.

Course Topics

For each item listed below, specify if you feel the topic should be:

Included in this introductory level course
Reserved for a more advanced level course
Not included at any course

Foundational Topics

	Introductory	Advanced	Exclude
What is AI? (plain-language definition)
Types (generative, predictive, automation, etc.)
Vocabulary and key terms
Prompt engineering
Myths and misconceptions
Risks, ethics, and privacy concerns
Limitations

Practical Applications

	Introductory	Advanced	Exclude
Guest services and personalization
Chatbots and automated communication
Scheduling and staffing optimization
Marketing and content creation
Reviews and reputation management
Housekeeping and operations efficiency
Fraud detection and security
Data and forecasting
Recruiting and HR
Translation and language support
Call centers and reservations

Optional Additional Feedback

What is your biggest concern or hesitation about AI in the workplace?

What is the single most important thing to walk away from an introductory level course about the use of AI in the hospitality industry knowing?

Is there anything not included on this survey that should be considered?

Survey Reward

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